RETURNS & REFUNDS
Returns:
a.Eligibility: We accept returns within 30 days of the purchase date. To qualify, items must be unused, in their original packaging, and in the same condition as when delivered. Products showing signs of use, installation, wear, or damage may not be eligible for return.
b.Return Process: To start a return, please reach out to our customer support team with your order information and the reason for the return. Our team will guide you through the process and issue a return authorization if applicable. Returns sent without prior approval may not be accepted.
Refunds:
a.Inspection: After receiving the returned item, our team will carefully inspect it to verify that it meets the return conditions outlined above. If the item qualifies, we will initiate the refund process. If it fails to meet the required criteria, we reserve the right to decline the refund.