SHIPPING POLICY
1. Order Confirmation
2. Shipping & Tracking
When the requested parts are in stock, we aim to ship your order within five business days. Once the shipment is processed, tracking information will be sent to you within 24 to 48 hours via the contact details you provided at checkout.
If you do not receive tracking details within six business days from the date of your order, please reach out to our support team:
3. Damaged Shipments
We recommend thoroughly inspecting your order upon delivery for any signs of damage or tampering.
If damage is found:
Note the damage on the delivery slip before signing.
Take clear photos of the damaged item(s) and the packaging.
Email all relevant details and images to: info@theautospares.com
Our team will investigate the matter and initiate a replacement or refund where applicable. For complete guidance, refer to our Return Policy.